Updates

Will I receive a refund if my child is unable to participate?

November 9, 2013/in Registration

All registrations for in-person TRi KiDS events are non-refundable after the purchase is complete. You have the option to purchase registration insurance when you register your athlete to cover a limited number of scenarios that would prevent your athlete from participating.

Should your athlete no longer be able to participate (and you are not eligible to use registration insurance), you can request a deferral or transfer the entry, subject to specific event deadlines and fees. More details on our refund policy are available here.

The processing fee charged by Race Roster and applicable tax on the processing fee are non-refundable.

This was our family’s first time participating in a triathlon but we’ve participated in many events of different varieties and I must tell you, this was such a marvelously run event I am simply in awe. Such attention to so many details to make everything run smoothly, and such terrific staff/volunteers to ensure every kid had a positive experience. Planning and organization, enthusiasm and good humour, all played a role in making the whole event enjoyable for participants and spectators alike.

This was the second year that our children have participated in the Burlington Triathlon and this year was another OUTSTANDING year. My husband and I have been so incredibly impressed with your events – the professionalism – the overall vibe of the events are so positive and encouraging…a huge thank you for running these events and encouraging athletes of all abilities to participate, have fun and succeed! You should feel really great about the work you do – it goes a long way to building confidence and esteem in many, many children. So again – a huge thanks – and a special shout-out to all the amazing volunteers too!

I just wanted to send you a note to thank you for putting on such a wonderful event! We cannot say enough about our experience yesterday – it was so well organized! The highlight was to be able to cheer on and encourage not only our daughter, but all of the children who participated. It was very rewarding to see so many children out being active and to see the enthusiasm, pride, and the satisfaction of such an accomplishment on their faces (and those of parents). I will never forget the image of watching my daughter come across the finish line and the pride I felt! Thank you for bringing this event to BC!

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