What is CelePLATE?

Your personalized CelePLATE will fit nicely into the recess on the back of your keepsake TRi KiDS race medal. Make your TRi KiDS race an extra special memory! Each CelePLATE allows three personalized lines (limited characters per line). We suggest: full name, race location, celebratory or motivational message. Order during registration or via the STORE on the Race Roster event page for your race, and your CelePLATE will be ready for pick up at the race. An email will be sent prior to the race to submit your personalized text.

If I am unable to make the race, can I give my entry to a friend?

You are permitted to transfer race entries, as long as you do so by the applicable deadline. More details are available here.

After the deadline has passed, we are no longer able to offer transfers under any exception. You may also not give away an entry without properly transferring it. If someone else races under your name and is injured, or causes an accident, that person will not be covered by any protection typically afforded to an athlete through the insurance policy.

Are there refunds for cancelled races due to weather?

Unfortunately no. Weather is an uncontrollable factor as are uncontrollable circumstances and every effort will be made to proceed with a safe event. It is possible that the swim and/or the bike portions of the event are cancelled. If this is the case, then a swim/run or bike/run or a run only event will take place. Participants will still receive their t-shirt, race kits, and medal. TRi KiDS races are outdoor, rain or shine events. There are no refunds or rain-dates.

If the event must be cancelled in its entirety, you will be informed as soon as possible. In that case, our refund policy will apply.

Do race kits have to be picked up the day before the race?

Picking up your race kit the day before makes your race day hassle and stress-free. With the changes to race protocols we also encourage both athletes and parents to attend the orientation sessions during race kit pick up.
We will have race kits available for pick up on race day for those coming from out of town and those unable to pick up the day prior.

Will I receive a refund if my child is unable to participate?

All registrations for in-person TRi KiDS events are non-refundable after the purchase is complete. You have the option to purchase registration insurance when you register your athlete to cover a limited number of scenarios that would prevent your athlete from participating.

Should your athlete no longer be able to participate (and you are not eligible to use registration insurance), you can request a deferral or transfer the entry, subject to specific event deadlines and fees. More details on our refund policy are available here.

The processing fee charged by Race Roster and applicable tax on the processing fee are non-refundable.